Post & Shipping
Dogs & Co – Post & Shipping information to help ordering with ease and confidence. The majority of parcels are posted on a recorded delivery service – they will need to be signed for. If you are not going to be in, consider having the parcel delivered to a work address or friend’s house. If you would prefer not to have your items delivered on a recorded service, please contact us directly after ordering and we will do our best.
When we are away at shows, there maybe a delay in shipping an item until we return, please check our events page. Always allow a few days either side of the dates shown.
Use EXPEDITED SHIPPING to get your order even quicker!
Orders received before 1.00 pm, we will endeavour to get delivery for the next working day (UK Mainland). Please allow longer at busy times of the year (Christmas). We will get your order on it’s way next posting – after that it is out of our hands and in the control of Royal Mail.
Expedited Post & Shipping may not be available on all handmade items, including Signature Leather. We will inform you if we are unable to fulfil the shipment in the required time, and arrange an alternative. We cannot offer Expedited Shipping when away at shows –
All items are sent via Royal Mail and are subject to their terms & conditions of delivery. Failure of delivery maybe due to a fault by the delivery company –
Post & Shipping guide for standard items, handmade pieces may take longer (full times in Terms & Conditions). These are conservative estimates, you may receive your goods faster.
Standard Shipping – (UK only) –
Priority Shipping – (UK only) – £5.50 – Your order is given priority over other orders received and those being processed (excluding ‘Expedited’) and shipped ASAP – get ahead of the queue especially at busy tmes of the shopping year! Once processed, your goods will be shipped 2nd Class, Signed For with Royal Mail.
Overseas Shipping Times
Overseas Shipping – shipped within 1 –
Europe: Contact us
USA / Canada: 7 – 10 days
Rest of World: 2 – 3 weeks
Handmade items, bespoke, ‘specials’ and other select items may take a little longer as these items are made to order. Allow extra time for delivery at busy times of the year.
All p+p charges are available on the checkout page before final purchase.
Christmas – our offices will be closed from the 23th December until 4th January. We will do our best to fulfil orders and answer emails, there may be delays. Expedited orders may not be filled on time. If so, the extra shipping will be refunded and the order posted ASAP on an overnight service. For last Christmas postal dates worldwide, visit the Royal Mail website